Aircon care plans · monthly or yearly
A healthy aircon, all year round.
One simple membership: a yearly service and clean, priority support when you need it, and cheaper repairs whenever something goes wrong.
Membership perks
from $22/mo- Yearly service & clean included
- Up to 30% off repair labour
- 24/7 member priority line
- Cancel anytime after 12 months
Yearly service, sorted
We book and remind you, so your system gets its annual clean and health check without you thinking about it.
Members come first
Priority booking and a 24/7 member line mean you're looked after first when the heat is on.
Cheaper repairs
Up to 30% off repair labour, every time. Parts stay at standard price — no markup games.
Choose your plan
Switch between monthly and yearly below. All plans cover reverse-cycle split systems; Total Care covers ducted too.
Essential
Keep it running.
10% off repair labour
- 1 annual service & clean (one split system)
- Member priority booking
- 10% off all repair labour
- Service-due reminders
- Business-hours support
Comfort
Most popular.
20% off repair labour
- Annual service & clean (up to 2 units)
- 24/7 member priority line — answered or called back fast
- Priority booking — jump ahead of non-members
- 20% off all repair labour
- Front-of-queue booking
Total Care
Set and forget.
30% off repair labour
- Annual service (up to 3 splits or 1 ducted system)
- 24/7 member priority line — members jump the queue
- Top-priority, front-of-queue booking
- 30% off repair & re-gas labour
- Same-day member priority
Parts are always charged at our standard price — member discounts apply to labour. 12-month minimum term; renews automatically; cancel anytime after that. Your annual service is booked around your membership anniversary.
Add at signup · from $89
Start with a health check
Baseline your system when you join — we catch hidden faults and efficiency leaks, and the fee comes off any repair you go ahead with.
How membership works
1. Join & we book you in
Pick a plan and pay monthly or yearly. Your annual service is scheduled around your membership anniversary, so it lands when your system actually needs it.
2. Priority all year
Something goes wrong? Members jump the queue and pay less on repair labour — every time, on top of your service.
3. Simple & fair
12-month minimum term, then cancel anytime. Clear limits, no hidden traps, and we only ever bend the rules in your favour.
Care plan FAQs
What does a care plan include?
Every plan includes a yearly professional service and clean to keep your system running efficiently, member priority booking, and a discount on repair labour. Higher plans add 24/7 priority phone support, front-of-queue priority booking and a bigger labour discount across more units.
How does the repair discount work?
Parts are always charged at our standard price — the discount applies to labour only. The higher your plan, the more you save: 10% on Essential, 20% on Comfort and 30% on Total Care. It applies every time you need a breakdown repair, on top of priority booking.
What does 24/7 priority support actually mean?
Members get a priority line we answer or call back fast, and you jump ahead of non-members when something goes wrong. You get looked after first.
Is there a contract, and can I cancel?
Plans run a 12-month minimum term, then renew automatically. After that you can cancel anytime, effective at the end of your billing period. Your annual service is booked around your membership anniversary, not the day you join. If you cancel in the first year after we've already done your service, the rest of that year's fees are payable — that just covers the service you've already had. We keep it fair, and we waive it for good customers.
Is a plan worth it if my aircon is new?
Often yes — a yearly service keeps the warranty valid on most units, catches small issues before they become breakdowns, and keeps running costs down. A clean, well-charged system uses noticeably less power.
Not sure which plan fits?
Tell us how many units you have and we'll point you to the right plan — no pressure.